Fault INC000013859127 - no resolution in sight
I have a TalktalkFibre connection (30Mbps) in a holiday home in Cornwall. It has worked fine, with very few interruptions, since installation in September 2014. On Tuesday 12/7/16 @ 15:00 the line...
View Article'go live' date was 4 days ago and still no fibre, or any Idea when it will be...
Go live dtae has come & gone , online advisors dont seem to know very much about the problem, I would like to know when my original contract is finished so that I may move to another provider as Im...
View Articlefibre only giving 3.10 mb, from the cabinet it was 40mb what happens next
Hi go live day was today, and service is live. Prevously getting 2.85 mb on regular broadband.engineer installed the fiber, and set up the router, Router only gives 3.10mb, and when testing on on the...
View Article"DSL up time" always times back to 07:10 when a re-set occurs
My router is not reset every day. Sometimes it runs for many weeks. But the re-set without my intervention is always at 07:10. I see no odd power glitches at this time and therefore assume that it is...
View ArticleInconsistent and slow - not what I'm paying for!
I have been trying to connect and use my internet for almost 3 hours. I have two SSIDs set up. They're called;APT2-3G (Wireless 2.4 GHz SSID)APT2-5G (Wireless 5 GHz SSID) All my devices can detect/see...
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slow, very slow and no internet connection
Over the last two or three days my internet has been very slow and also dropping out completely. I have put the white fibre box in front of the HG635 router but that hasn't helped much. Moving back to...
View ArticleVERY slow Fibre I have put my router settings on can someone tell me if these...
HiI switched from Sky ADSL where i was getting around 16mb down and 08mb up to TT fibre. Live was estimated to be 15-28 down.... however any test run be it wired/wireless master socket or normal i am...
View ArticleI would like to upgrade to fibre
Hi I reallywant to upgarde to fibre but it says that it is unavailbe at my address despite it being available in my next door neighbours house either side?? Also when I go on the upgrade pages it...
View ArticleRoll back the firmware
Can an OCE roll my firmware back to the last stable release please. I am getting regular disconnects. Please see attached sys log. Thanks
View ArticleHG633 firmware update request
Spoken to support who say my firmware is stuck on v1.15t hence I am unable to connect to the net.Can it either be updated remotely or can you email me / link here the firmware file please?Working from...
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BAD Ping - sluggish connection
Hello, today my internet is very unstable... Are there any known issues? Kind Regards
View ArticleIs SNR configurable on fibre, like it was for ADSL?
I did not (and still don't) care about dropped frames when streaming TV over my internet connection. My broadband is for PC and gaming use. TV catchup is a small portion of our use. With the old ADSL...
View ArticleSo BT fiber customers have FREE speed upgrade from 40 to 52Mb, WHY NOT US ?
as the title says, bt fiber customers have now got a FREE speed upgrade from 40 to 52Mb (unlimited). So why not us on talktalk ? SAME fiber cables we all use as bt fiber, SAME people that maintain the...
View ArticleMy Free welcome sign up bonus.
Hi When I signed up one of the bonus offers was £75 or £100 (cant remember) gift card for the high street shops. Any idea when I can expect this? my line went live last week. thanks
View ArticleRe: Downgrade NOT Upgrade to service
I am having a similar problem since upgrading to fibre. Everything is working great but the iPhone users in the house are now experiencing problems over WiFi with slow connection etc where as before...
View ArticleHi after 2 go live dates my fibre is connected but so much slower
With normal broadband I was getting 3.3 Mbps, when I complained I was advised to switch to fibre, now Im getting 1.5 Mbps at best, Im not intending to pay an extra tenner per month for this , thank God...
View ArticleVpn access with HG633
My company recently changed to Cisco anytime and I now can't connect via wi-if to their network - they informe me that there is an issue with the talk talk supplied router which needs a firmware update...
View ArticleTorrent speed slower after moving home
Hi, So after moving home, my fibre internet is fianlly on. At my old property my download speeds for torrents has went from 4.1Mbs down too 2.6Mbs avg. Firstly why has this happened? Secondly why am I...
View Articlehow much longer??
I am waiting for fibre to be connected, sometimes the old broadband works sometimes the fibre works ( at half the speed of broadband) Im going to cancel my direct debit, I am no longer prepared to pay...
View ArticleFiber Internet cut outs
Hello. Been having this problem for the last week if not longer and really starting to get annoyed. Im internet seems to be cutting out all the time and its getting worse now and its something i cant...
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