Has large fibre disappeared?
I ordered an upgrade to large fibre from standard fibre which was acknowledged by the system but no confirmation email received. on going to my dashboard where details of orders and status are normally...
View ArticleReally annoyed with my fibre product!
If you look at my last two posts...1st post was about me loosing my internet.2nd post was regarding high pingAnd now I am getting loss of connection... It's not even 56k... Really bad line.Please...
View ArticleWiFi problems on fibre
I am having a problem since upgrading to fibre. Everything is working great but the iPhone users in the house are now experiencing problems over WiFi with slow connection, images and video's not...
View ArticlePhone and Broadband Activation Issues
Hello AllMy fibre broadband and phone service switch from Plusnet was supposed to go live by midnight last night.Part way through the day, I could tell my phone line had switched (as the dial tone and...
View ArticleGetting annoyed with my fibre product.
If you look at my last two posts...1st post was about me loosing my internet.2nd post was regarding high pingAnd now I am getting loss of connection... It's not even 56k... Really bad line.To be fair I...
View ArticleFibre Upgrade Cost
On Sunday 31st July along with details of my bill I got an offer from TalkTalk informing me that fibre was now available in my village to which I could upgrade to for an extra £10/month, with a half...
View ArticleWhat is the difference?
Can somebody please explain, in very simple terms, what is the difference between Medium fibre/ Super fibre/Fibre large? I am totally baffled. How do I /where do I check the availability of each of...
View ArticleFibre Medium speed dropped
Hello, I am on the Fibre Medium package and I have always got 30MBPS download speed over the last few days I have only been getting between 12 - 20MBPS could you please check my line I'm using the...
View ArticleClik here to view.
SNR margin
When traffic is active the SNRM and max. attainable drops as in the attachments. Comments, please.Max attainableSNRM
View ArticleRe: VPN issues on new fibre connection, HG633 router
Hi there, I have had this same problem having just got fibre from Talk Talk, and foolishly decided to call them rather than looking here first. My VPN is also not working via the wireless connection...
View ArticleVPN not working on HG633 and Unstable Connection
It's getting a bit tiring to post here every month asking for the router update. I am still on 1.15t and have no VPN. I work from home and have not been able to connect to my remote office since...
View ArticleApps not downloading from App Store
As of this morning (or maybe late last night), none of my Apple devices (iPad/iPhones) are able to download applications, updates or connect to some games (such as Tapped Out). App downloads start, get...
View ArticleIntermittent and unreliable WIFI connections throughout the day, on multiple...
Since receiving the Super Router from TalkTalk "Huawei HG633" I have been having nothing but problems when it comes to WIFI connectivity. I have tried connecting multiple devices to the WIFI and at...
View ArticleNo Internet since Go live date on 29/8/2016
Hi I had my upgradfe from ADSL to fibre medium to go live last friday 29/8/16. my ADSL went off arounf 6pm forllowed shortly by an email to say Fibre was live. i connected my new super router and got a...
View Articlefibre broadband slower than half of what i'm meant to get
i should be getting 36mbps download speeds but i'm only getting 13.68mbps download speeds according to the talktalk speedtest service.why has my speed been slowed down? it used to always be at 36mbps...
View ArticleHG633 Cisco VPN Failure - OCE Help Please
Hello I have a HG633 router and I'm not able to connect to my work's VPN network through Wi-Fi. After reading numerous threads, it's clear I need my router's firmware updated to resolve the issue. I'd...
View ArticleSlow internet, so slow that I can't do anything!
Can I have a line check please? My internet speeds are crawling, it's very frustrating! I have tried everything, even plugging the router into the test port on the wall socket.
View ArticleAccess to Akamai CDN broken this evening?
Tonight I'm having trouble loading services from Akamai's CDN servers, SYNs go out to port 80, but no ACKs come back and the connections ultimately timeout. If I manually DNAT things on my firewall to...
View ArticleReceived new router and speed still rubbish
I was having problems with my internet connection which kept dropping and my internet speed has dropped......spent nearly 2hrs doing speed tests and speaking too talk talk manager who did various line...
View ArticleVPN drops after 1 hour
I connect to work via a VPN and this continually disconnects after 1 hour. My work network team have said that a number of Talk Talk customers are experiencing this issue so they need a firmware...
View Article