Speed loss
How would I go about having my line reset? Long and short of the issue is that I had a few issues recently which have lead to my router being turned on and off a few times a day recently. I used to...
View ArticleInternet Dropping Out
Hello, I'm hoping I can get some help with this. We have had Talk Talk fibre for a couple of months and the Internet connection drops out several times every day. The error message in the router log...
View ArticleInternet Connection Dropping
Hi, had the product for approx 10 months with no major issues. Over the last few days the line has dropped every 2-3 mins. Nothing has changed with the router (unless talk talk have updated) and its...
View ArticleNot getting guaranteed speed?
Hi there, Recently switched to TT from BT, and have a minimum guaranteed speed of 10mbps, but I am not getting that. I am still within the 10 day 'cooling' period and have read the forums a bit and...
View ArticleIntermittent Sync
Getting constant sync errors from my router the last few days. Losing connection meaning no internet because of persistent drop outs. Had this problem on and off for a few months and tried resets, new...
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More account confusion since signing up to 'Super Fibre'
When I got the promotional offer to sign-up for 'Super Fibre' the price quoted was £10 per month extra with an extension of contract to 18 months.This is what was eventually clarified as being the...
View ArticleHG633 ROUTER FIRMWARE UPDATE
Is there a revised date for the new version of the firmware for the HG633 router please? (I'm currently on V. 1.15t).
View ArticleConnection keeps dropping.
Hello, Since Wednesday I have been experiencing connection drop-outs. Initially, I thought that from the day that I reported the issue (Wednesday the 17th of August), of course, I had it escalated to...
View ArticleHG635 admin access issue
Hi,I have tried to login to the 192.168.1.1 website/ip address but seem to have forgotten my password. The password admin, as specified on the router, doesn't work and my usual passwords have just...
View ArticleFibre Upgarde
I'm having difficulty upgrading to fibre. Fibre is available in my area but when I try to upgrade online I just get a meassage saying that freeview is not available in my area and therefore i Cant...
View ArticleHuawei HG 633 Firmware
What is the latest Firmware for the Huawei HG 633 Router? I have V1.18t but after an hour on the phone to Talk Talk, they seem to think it should be something else (A lower number?) v1.61t. Will stick...
View ArticleWould good line noise and attenuation figures but high interleaving figures...
Upstream line rate (kbit/s):19088Downstream line rate (kbit/s):46861Upstream noise safety coefficient (dB):6Downstream noise safety coefficient (dB):6.8Upstream interleave depth:471Downstream...
View Articlefibre broadband getting slower
Hi Fibre broad band DL speed has slowed from around 30mb to 20mb. From speedtests there has been no change to the UL at aroung 1.8mb. I've had this sort of thing in the past, with both appearing to...
View ArticleLost Connection
I have been with TT for over a year now and no problems at all, untill about 6 weeks ago, when I noticed the internet connection kept on dropping out (only for a short while) then re connecting all on...
View ArticleSlower speed with fibre
Why is my speed now slower on fibre than it was on standard on EE. It's driving me mad. I'm on the phone every other day trying to sort this out.
View Articlevpn not working
I am not able to connect to my work VPN from talk talk broadband, I did searched lot of topics but nothing helps.Can someone help me out please- My account number is xxxxxxxx and router is HG633 ? Can...
View ArticleUpgrade from Medium to Large
Hi, I've been trying to find the details of upgrading from medium fibre to large but cannot find any options or information online.Could anyone throw some information my way on how I can go about...
View ArticleEverytime I try to port forward port 25565 I lose internet connection
I can't port forward without losing internet access
View ArticleLine test
Hi could an OCE pick up this thread and please run a line test?I'm having a terrible time whilst trying to online game and think I may have a fault on my line,I'm getting large amounts of lag spikes...
View Articleslow download high sync speed
I have fibre medium package - sync at max available at 39998 - shows max available on the line at 88643 - I know i have a good line - when installed 18 months ago was always getting download on speed...
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