connection still dropping since yesterday
Why is my connection dropping every 5 minutes it's really irritating as I'm trying to work!!
View ArticleFibre Speed
I have noticed over the last couple of months that my Fibre speed has plunged from approx 22 download and 2.2 upload when I signed up in January, to 4.8 download and 0.80 upload currently. The speed...
View ArticleBroadband Sync Speed
Hi,I recently ordered fibre broadband when it became available for my cabinet, which was fine, except I ordered fibre medium, instead of the fibre large package. When I realised my mistake, I phoned up...
View ArticleLOTRO Disconnects
I am having issues with the game Lord of the Rings Online. I am constantly disconnecting, anywhere between 10m and 45m of play. I have contacted Turbine (developers of LOTRO) and it doesn't appear to...
View ArticleVPN dropping after 2 hours
Hi Team, I have seen other posts from users experiencing similar issues whereby their VPN connections drop after a set period of time. I have been monitoring my usage and for me it happens at the 2...
View ArticleHG633- 2.4Ghz problem
I've just moved ove to fibre large and I'm getting near the top end of sync speeds which is great :-) I'm currently on wifi connected to my 5Ghz SSID and getting about 70Mb down and 18up but if I...
View ArticleRandom drop outs, from fiber
Hello, thought id post here to get some help with recent internet issues we are having.Our fibre has been perfect, high speed. great download speeds streaming etc. However recently been noticing while...
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Router Potentially Resetting
Hey all, i seem to be experiencing potential router resets quite frequently, mostly it seems in the evening, yesterday I discovered that it was actually the router and not devices that I was using by...
View Articlehg633 firmware rollback
hi could you please roll back my firmware to 1.15t as i am getting constantly kicked from online games and party chats and i have all my necessary ports open!!
View ArticleUpgrade to Fibre Broadband but no internet connection
Hi, I have recently upgraded from TalkTalk standard ADSL to fibre broadband and my go-live date was Friday last week. Unfortunately the internet has not worked at all since. I was provided with a new...
View Articleconnection dropping after 1.20t update
Can i have the test firmware please mentioned in another post,since 1.20t update i am having same problem has many others, disconnects every 15mins for few seconds,spoke to support on phone they have...
View ArticleUpgrade to Large Fibre
Hi OCE's, Can you check my line to see what the fastest speed I can achieve. I just spoke to one of the loyalty team via chat to see what the additional charge would be to upgrade to Large Fibre from...
View ArticleReset Fibre Profile
Hello, Can you please reset my fibre profile as i have purchased a new router (ASUS DSL-ac68u). This is due to the recent poor firmaware on the superouter. Best Regatds Anthony Goodstone
View ArticleConnection dropping every 15mins
Since last friday, my internet connection keeps dropping at 15mins. I'm having the same problem with everyone since router was updated to 1.20t. I was wondering if you can update my router to the test...
View Articlebroad fibre large poor speeds after upgrade
HiRecently upgraded account via staff deal from medioum to large. previously my download speeds where around 23meg and about 3/4 meg upload. I have just upgraded to fibre large through staff offer and...
View ArticleHow do I get an accurate speed test
Hi, I was wondering how to get an accurate speed test. I have an imac running system 10.11.6. When I test my broadband speed using different browsers I get different results. I have just used the...
View Articlefibre at 2-7mbs .complained may times. never sent openreach.
My neighbour is with bt and was getting 5mbs over the last month. I arranged with bt for openreach to check the close and low and behold the pair she was connected to in the close was damaged. She now...
View ArticleVPN L2TP woes with talk talk fibre and HG635 router and opening port 1701
I'm trying to set up a VPN at home using L2TP protocol. I used to run VPN fine with PPTP but now apple have dropped this from the latest OSX and IOS it's not an option. The talktalk router will not let...
View ArticleIf I buy a wireless router, will my wireless network speed up
Hi there, I have a Talktalk supplied Huawei HG633 modem and the speedtest reported by my wireless connected laptop is 34.94 Mb/s download, so that's broadly fine. If I buy a 802.11ac modem, will my...
View Articlespeed issue over fibre
hello I have an issue with my boardband speed. Hardwired to my laptop the speed is 34M but over wireless connection the speed drops to 21M I have spoke to tech support who sent a new router but the...
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