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Connector
Hello My engineer installed my fibre but he made a mistake cutting too much of the sky fibre wire. He has put an adapter to extend the wire. Does this connector affect speeds ? Thanks
View ArticleFibre large boost
Anyone know how long it takes to activate fibre large boost. Ordered mine on 15 October and was told it would activate in 48 hrs. Still hasn't happened despite numerous calls and being given an...
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TT's New Price Hike ..
Hi All , Just had THE EMAIL .. about the proposed.. nope ..i mean promised price increase.. How does this work from the numbers in my email, I see it may ? tie the bill payer into a further...
View ArticleBlackberry Playbook - gmail issue
Hello I have recently received the HG633 router. Desktop and laptop are working OK but my Blackberry Playbook won't connect to gmail. I've had to go back to the HG533 router!
View ArticleHG633 Firmware
Hi, I've been with Talk Talk for 10 days now, so far so good apart from the price increase email I've just had. I notice my HG633 router is on firmware v1.15t, is there any benefit to newer fw or...
View ArticleFaster Fibre
Hi I have upgraded to faster fibre and although my upload speed has increased from 1.87mbps to around 4.68 mbps my down load speed has remained the same at around 21mbps.Speed tests run on...
View ArticleCould someone kindly check a website for me.
Hi could someone please check this website http://www.digitalspy.com/ it does not load on my pc or iphone on my TalkTalk broadband but it does if I connect to my brothers Virgin Media Broadband all...
View ArticleWhat are the fibre upload speeds?
Hi, I've looked at the Talk Talk Fibre Broadband sales page and on the Forum's initial information page but it is hard to find the information I am looking for. Can you confirm the corresponding...
View ArticleRed Internet light
Hi, My internet suddenly stopped working on Wednesday. internet light on HG633 went a constant red. Broadband light still green. Tried turning off and on again with no change. Phone working fine. Made...
View ArticleNew delivered HG633 on firmware 1.15 - update required to 1.20 asap
HelloRenewed my contract and had a new HG633 delivered to replace old HG533New 633 is at firmware level version 1.15. This level causing drop outsWill you please update firmware to 1.20 as soon as...
View ArticleNo internet service since Fibre going live
Hi, I upgrade to the new Fibre broadband offered for existing customers, with my go live date being 21-10-2016. When I arrived home just before 7pm, there was no internet. When I checked my emails...
View ArticleFaster fibre with speed boost
Just upgraded to faster fibre with speed boost but not getting any speed higher than 38 Mbps.my super router model HG 633 is still on firmware v1.15t . Any help greatly appreciated .
View Articlepoor speed
Hi Can someone check the speed for my account please. Speed has been inconsistent for a few days now but today has been terrible. have got fibre boradband and speed should be a mimimum of 26Mb/s but...
View ArticleFibre speed dropped
hi...can you tell me why my speed of fibre large has gone from 60Mb down to 32Mb as of yesterday? no happy with this for what i am paying. also there is times where wireless devices lose connection to...
View ArticlePort forwarding on the HG633
I have 2 computers on my network. One is a dedicated server for a game and the other I have for general use including playing the game I am trying to set up a server for. I set up the port...
View Articlefirmware update please !!
is it possible for my router HG633 to be updated to the latest firmware please , still on version 1.15tthanks
View ArticleHigh Ping
Hi, When im gaming the ping starts from 30ms and goes up to around 500+ I recently spoke to an technician over the phone and he did some testing on my line to see if there were any issues on my phone...
View ArticleNew super router won't connect to the internet
Hi, I recieved my new talktalk super router (HG633) to replace my old talktalk router (HG533) but it won't connect to the internet, both broadband and internet lights just keep flashing. I've tried...
View Articleyoyo time
internet is like a yo yo here ,bt have apparently changed a stretched wire ,can you check if its still under investigation. Thanks
View ArticlePing with wifi in the games
Hi, last week I was connected by cable and I didn't have any problems but now I can't be connected by cable and I have to use wifi. Also on my PC and xbox one in games like for example Fifa 17 I have...
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