No broadband or phone line since go live date of 10/8/16
i changed from Sky broadband to talk talk fibre as sky were getting expensive, and since the sky broadband went off on our talk talk go live date of 10/8/16 we have had no broadband or phone line I'm...
View ArticleHG633 Juniper Networks Connect (VPN) - Unable to Connect
Hello Since switching to TalkTalk, I've been having problems with connecting to VPN on work laptops, which seems to be a widespread issue reading the forum comments. The issue with connecting to Cisco...
View ArticleConnection keeps dropping.
My connection to Fibre (large) keeps dropping, it's been this way for about 2 weeks, I changed routers (a new one was sent to me from TalkTalk) but the same problems keep happening. I've tried turning...
View ArticleVery slow speeds
I am getting very bad speeds.I am on Fibre large. The most speed i can get now on any device(PC phone,ipad) is 2mb/sI was getting 5-6mb/s before.I'm not getting what I'm paying for!
View ArticleHG 633 firmware update
Hi, I didn't know where to post my problem. I have VPN issues with my iPad.The VPN works fine from my laptop on wifi too.I read on of your post telling that a new firmware 1.18t should be released...
View ArticleHG633 Router Internet Username and Password Entry
Simply as a test I have a HG633 router (eBay) to try as a replacement for my HG635. However I cannot find where to enter my broadband credentials. E.g. the 01234567890@talktalk.net and A1B2C3D4E5. Any...
View ArticleVPN connection problem - HG633 firmware
Hello , I am having similar problems to many other users with a VPN connection since upgrading to fibre broadband and changing to the HG633 router. I believe I am need of a firmware upgrade! Please...
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Enable wireless to allow VPN access
Hi, I work from home sometimes and need to be able to access work via a VPN secure token. I have seen lots of other posts regarding this on the site but I have the problem of talktalk not being able...
View ArticleLosing connection and speed drop
This started about a week ago, our router will suddenly drop connection to the internet and then reboot itself a couple of times before stablising again. It seems randomly occurring and not dependent...
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Losing connection
Recently moved from fibre medium to fibre large. I'm now intermittently losing IP connectivity- DSL is up/ synced but no IP address on status page. This is really frustrating as only rebooting router...
View ArticleConnection Issues
Hi, I have an issue with our broadband dropping the connection periodically. The DSL is stable and not dropping. Earlier this evening the DSL had been in sync for 58 days and the internet 4 minutes. I...
View ArticleFibre Broadband vs. 4G - not so Superpowered
We live in a little village outside Macclesfield and have had TT fibre broadband for a couple of years. It seemed pretty good at 25Mbps download and 1.88Mbps upload. That was until recently. O2 put 4G...
View ArticleSlow fibre
Hi, My fibre is running slow recently.Have tested on wired and wireless devices, and have no telephone extensions anywhere in the house. Downspeed 21MbpsUp speed 0.21Mbps Please can a tech expert take...
View Articlerouter
Totally disgusted with talk talk and soooo close to just giving up my contract, All my wi-fi gadgets(phone/tab/laptop keeps disconnecting from my router. Have tried to complain several times but...
View ArticleHG635 firmware (Business Broadband)
I am looking for the firmware for the Super Router. Model HG635. I have updated my profile with the telephone line in question. I have reset the router on a number of times and left it but no...
View ArticleRemuneration
I was hoping that it wouldn't have to come to this but after numerous useless phone calls and automated e-mail replies I feel I am left with only one option and that is to reiterate my whole story...
View ArticleWhy has the internet been messed up for the past 4 days
i would like an answer to this questin because when you phone the tech desk you get the same run around as allways and no real answers and you end up being made to think there is something wrong with...
View ArticleNo internet
Hi, can anyone help, I cannot connect to the Internet, it seemed to slow down last night and today I've just got a red light on the router on Internet, I've tried resetting the router but still getting...
View ArticleSlow fibre speed
Hi I upgraded to fibre broadband around two months ago, and since then have been averaging speeds of 13 mbps. My most recent speed check yielded these results: - Download speed: 12.87 mbps- Upload...
View ArticleLine test pretty please
Hi admin/staff, Could I request a line test please as my line speed has dropped from 50Mbps to ~31 Mbps - my telephone number is in my profile - thank you very much!
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