Fibre Upgrade
Hi I upgraded my account from Fibre Medium to Fibre Large earlier this morning. I had an email regarding the changes to my boosts. the email shows as follows Added Boosts Removed Boosts Fibre Medium -...
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Fibre Optic not living up to the hype!!!!!
Hi AllI was connected on the 19 Jan and informed I would get 38Mb down and 2Mb up., And I was very pleased to find my down speed was at 37Mb and the up was 1.8M. These speeds held up very well , they...
View ArticleMy broadband download speed
Dear Talk Talk people I have been using Talk Talk for a week and most things are working pretty well. Thank you. However, my download speed, peaking at about 64 Mbps, is disappointed given that with BT...
View ArticleSuper slow fibre and disconnecting
We moved to talktalk a few months ago, upgrading to fibre from our previous suppliers standard broadband. Nothing was mentioned about phone socket, just received router in the post to setup ourselves....
View Articledisappointed again. ping 200++
hi, i got rly problem with my connect from 3 days i got problem with my internet , my ping jump between 100-500.................. shouldbe maximum 50...i pay so much for my internet.. i call to us but...
View Articlespeed hasn't been the same for months !!!
my fibre speed upto 37mps never goes near that when i first joined you it did but now lucky if i get 20 mps tried the online chat and nothing ever happens they say they will arrange call backs but...
View Articlecan't connect to outlook exchange server through HG633 router-familiar problem?
Ever since I have had fibre installed I am unable to access outlook exchange server (office 365) for work e-mails. I just get the error message "microsoft outlook cannot connect to the server". I can...
View ArticleHG633 needs new firmware
I can't connect to my WIFI network when using my VPN Cisco AnyConnect. Apparently this is due to an issue with the v1.15t software that my HG633 router is running. I have been told by my work IT team...
View ArticleFirmware Update
Evening, I am fed up with terrible drop outs on my router 633. Taken me over 1 hour to get to this page. I specifically stated that i use my net for online streaming so need a solid stable connection...
View ArticleFibre broadband not working
Can somebody give me an update on my internet please? I HAVE NONE........Its the 4th day now!!No updates at all.01443 area PONTYPRIDDThanks
View ArticleFibre Broadband Activation
We've recently moved house and decided to go with TalkTalk for fibre broadband. We were given an activation date of 10th February. The phone line came on that day but not the broadband. I reported this...
View ArticleRe: Fibre medium broadband speeds
I have just changed from fibre 76 and received 76mb download and 17mb upload now i have downgraded to 38mb and get 27mb download and 2mb upload is this a con on speeds or what.
View ArticlePhone scam claiming to be talktalk
I just received a phone call claiming to be from TalkTalk about supposed quality issues on my connection such as slow speed and drop outs. However, despite problems in the past I have to say my...
View ArticleMedium fibre speed after downgrade from large fibre
When i had large fibre i got 76 download and 17 upload but now i have 38 medium fibre i get 27 download and 2mb upload.Why is this my line clearly can support 38mb why are you not giving me this...
View ArticleRouter not updated to bv1.06t firmware
Having just got a replacement router, it's on firmware version v1.04tt and would like it to update to bv1.06t. I've tried resetting it holding it down the reset button with a pen while turning it on...
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Fibre medium broadband speeds
Hi When I upgraded to Fibre medium broadband, I was getting about 36 Mbps. Months later, I am now getting around 25-26Mbps. Is there any particular reason why my connection speed has dropped by...
View ArticleMy HG635 router is not updating its software.
My HG635 router is not updating its software to 1.06. I have carried out a factory reset. I wonder if the update can be forced remotely.
View Articleslow fibre
my broadband is very slow at the moment 9mb last week it was 20mb anyone know why? nothing has changed on my equipment.thx
View Articleintermittent broadband
I am really upset by the poor response I have had from TalkTalk regarding my broadband connection. For nearly two weeks now I have had a hopeless service which is continually dropping the internet....
View ArticleWiFi is 50% the speed of using Ethernet cable?
I would be much obliged for help with the following issue please. TalkTalk have just upgraded my speed from 38mb to 76mb foc Connecting the laptop to the HG633 TalkTalk router gives me 75.3mb. However,...
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