Medium fibre speed dropped from 36 Mbps to 20 mbps
Hello,We upgraded to medium fibre on January the 18th and initial speed tests over wireless was giving us download results of 34 to 37 Mbps and upload of slightly above 2.Checking 3 weeks later we are...
View ArticleAfter a fault repair my fibre large has dropped
After i had a fault on my line my broudband fibre large has dropped from 20mbs to 11mbs. Is there any way to get the line back up to speed or do i need to get the line profile reset. My billion router...
View ArticleSecurity : TalkTalk router intercepting https traffic
On several occasions, the talk tak router has atempted a man in the middle intercept of my https traffic. Router is HG633. Today, at around 9AM it tried this for 5 minutes. The certificate it issued...
View ArticleIntermittent VDSL connection
Hi, Hope you can help, since upgrading from standard DSL to VDSL Fibre at the back end of last year the connection has being dropping out quite regularly. I was using the supplied talktalk superrouter...
View ArticleMedium Fibre slow speeds
Hi I am currently having intermittent and slow wifi, I registered this issue with the Network Team Ref # INC 000013112120 the Network Team has sent a text asking if my problem has been FIXED or NOT...
View ArticleEngineer Visit
Had a Talktalk engineer out today. Was supposed to check my youview box which had an intermittent fault. Looked at my TPlink connectors and said "I know its not working because of the lights - it's not...
View Articlecooling off period and broadbands problems
Hello all, I ordered my fibre broadband the 16th of January, and I went live the 4th of February, having to wait 19 days!!! When I went online the internet connection was working relatively well...
View ArticleHG633 'superrouter' port forwarding issue
Hi, The port forwarding on my router doesnt appear to be working. I have tested over and over and do not appear to be able to work it it. I have created an application for port mapping the relevant...
View ArticleFibre same speed as my old broadband
I upgraded to fibre the other week and it went live yesterday at around 5.30pm.the speed ranges from 7-10mbps which is what i got before i upgraded.can someone do a line test please and/or give me more...
View ArticleHG633 FIRMWARE UPGRADE needed urgently
Hi - I work from home and over the last 2 weeks have had little or no success accessing my work VPN - I get in on the odd occassion and have to switch between eternet cable and wireless to sometimes...
View ArticleHAS MY FIBRE GONE LIVE OR NOT??
My fibre went live yesterday(apparently)and is the same speed as previous broadband.i would like a line test to see if it has actually gone live.will have to cancel the upgrade if this is going to be...
View ArticleHG633 firmware v1.15 preventing VPN connection. v1.16 needed.
Hi, I am having an issue with connection using Cisco IPSec VPN. From reading other posts the problem appears to be in the firmware of the router I received for fibre optic. I have checked and I have...
View ArticleFibre not live (despite E-mail saying otherwise) keep being fobbed off
Hello, hopefully someone can offer me some advice.I moved into new place on 23rd of Jan, put in home move beforehand and got an expected fibre live date of 29th of Jan. The 29th came and went with no...
View Articlevpn problem with HG633 router
HG633 router to vpn connection keeps dropping out.I have browsed through several threads within the Talktalk community and have realised that many people are having issues.But I do see that a trial...
View ArticlePort 5060 being blocked
Hi, I have just moved from BT infinity to TalkTalk fibre and my SIP phone is not working. Seen lots of posts but none with resoltuons. Can anyone help? Is port 5060 blocked or is it just blocked on the...
View ArticleFibre Switch - Intermittent Sync
Hi, New Talktalk fibre customer, after switching from BT fibre. Switch over date of 11h Feb 06. Got email stating service live at about midday. Hoped it would be just a straight switch of routers...
View ArticleHG635 - firmware update needed
Trying to get the HG635 router that we have upgraded on the firmware from 1.04 to 1.06.Did try ringing customer support - but hardly support as they couldn't point me in the direction of the file or...
View ArticleSloooowwwwww connection since Wednesday morning
Ahh, I've not been on here since the glory days of "The Agent Remote ID presented by the DSLAM is incorrect"Remember that month? Good times Anyway after my fibre finally going live I've had no...
View ArticleHow long for fibre speed to settle?
I went live on fibre on 9 Feb.Prior to this, the speed was 6mb/sOn 9 Feb, it jumped to 25mb/s but fluctuated up and down.Yesterday 11 Feb, it was 1-2 mb/s all day and has remained there.Is this due to...
View ArticlePhone line down since 09/02/2016
Hello, Talk Talk SuperPowered Fibre Broadband (SPFB) client here. My phone line and my SPFB has been down for 3 days now and counting. No dial tone. Zero. Zip. Done the pertinent tests and checkings,...
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