Speed Issue
Hi there,I just noticed that the download and upload speed has gone down since we have bought the package. We have bought the best Fibre Optic package that you have (80mbs Download and 20mbs Upload)...
View ArticleWould Like to raise a complaint!!!
Hi, I would like to raise a complaint if possible due to the rediculous service i have had as a talktalk customer, i have been getting shocking speeds for approximately 3 months now and nothing has...
View ArticleGun to HEAD
Migration date to fibre was Wedneday- same day as the talktalk supoprt servers died- turns out my router (new one sent) insists on connecting over ADSL- staff tell me some error, not sure where as...
View ArticleUpgrade to fibre from simply broadband
I recently bought talktalk simply broadband. However my area is now accepting orders for fibre. I checked on talktalk that i am able to upgrade my account, however, the payment total is including...
View ArticlePacket loss and higher ping than usual today?
I play a game called league of legends and have been experiencing high packet loss. My ping is USUALLY around 20 but today it has been a solid 60.... ??? it's definitely on talktalks side.
View ArticleNo internet and self help hasnt helped
What else can I do? Symptoms are no internet and red internet light on the talk talk router. Lights all seem normal on the openreach box. Was working fine yesterday and had no problems before...
View ArticleFluctuating Speeds - Never reaching potential.
Hi, I signed up for the 38mbit package about 18 months ago and at first the initial speeds were around 28mbit. Not the 38mbit advertised but good enough not to bother changing provider. This speed...
View ArticleWhy is my Fiber only running at 10mbs
I have recently upgraded to Fiber - the perforamnce is nowhere near what I expected - at the moment , its down to 10mbs - i have to swirtch the router off frequently to regain reasonable speed. Surely...
View ArticleFibre
If I upgrade to Fibre will I be able to go back to normal broadband after the term had ended
View ArticleHello where is the link to download the firmware for Hauewei hg635 firmware...
Hello where is the link to download the firmware for Hauewei hg635 firmware download Talk Talk provide a link - to let you know the latest version: http://help2.talktalk.co.uk/latest-router-firmware...
View ArticleSuperpowered Fibre speed drops intermittently
Apologies in advance if this has been asked before, but I've just upgraded to Superpowered Fibre in the last month. I've been with TalkTalk for years on the ADSL broadband and was getting around 6mb so...
View Articlefibernet
Dear Talk Talk. I have ordered Fibernet 2 days ago. I am an existing customer so I have connected router 2 days before my official Fibernet live date. Today is second day of my fibnernet and is even...
View ArticleFiber Large- No increase in Download speed
Hi, I hope someone can assist. I upgraded to fiber large from medium last week and, although my upload speed has increased, my Download speed has remained at around 37 (I was estimated 70+). Could...
View ArticleMy Channel Type Got Changed From Nowhere(NEED FAST RESPONE!!!!)
My Internet Is Slower Than iT Should and i really getting mad , because my ping in game went from 33 to over 150, and on speedtest my ping went from 15 to 80+ and i saw that my channel get changed...
View ArticlePing increase in the evening (25-35ms to 80~). But everything comes back as...
Good Evening, Have been experinecing this issue for the past few days now. Late in the evening my ping increases dramaticly, making downloads and gaming near impossible. As someone who has bought fibre...
View ArticleCan someone please update my HG635 on v1.04 to v1.06?
My remote admin has been on for months! Could one of you Tech like guys who works for TalkTalk update my HG635 to firmware v1.06 please? I reset it to factory defaults and chan ged the password to...
View ArticleI have medium fibre and my speeds are only 5.5. This is far too slow. Can...
I have medium fibre broadband and my speed is only 5.5 and is far too slow. I have put up with this for far too long as when I first received it it was well above 20. Please can someone look into...
View ArticleVery inconsistent Download Speeds
I have recently moved from Sky to a Talk Talk super fast fibre connection and I have found that connection speeds are to put it politely extremely inconsistent and many times are significantly slower...
View ArticleNo internet.
Hi. Please help. I've upgraded to fibre in past few weeks. Over past 2 days connection dropping - says intermittent sync.At the moment I have no internet connection at all. DSL synchronisation status...
View Articleslow optic
I have an extremely slow optic fibre connection of approx. 10mbs when according to other broadband speed checkers it should ne approx. 76mbs. As my subscription is now up I think I will find another...
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