Network Cable Connection Issue
Today my internet stopped working displaying the error message network cable not connected however the cable is very much connected and I have even changed it to a new cable and yet still no change. I...
View ArticleInternet dropping but all lights stay green on router.
Can someone please take a look at my connection and see if theres anything that could be causing this? On and off getting more frequent over the last two weeks.
View ArticleRed light on fibre and no connection
No connection since Tuesday, and no updates from Talk Talk. Want to know when this is going to be resolved.cheersDavid
View ArticleSlow Internet Again
Hi, Can you please raise a job with BT Openreach to reset my DLM again and maybe come up with a permanent fix to my internet issues? Due to my location and the length of overhead cable to my property I...
View ArticleInsufficient bandwidth 38Mb FTTC
Using Amazon Prime watching a season of Outlander. Noticed getting a lot of Buffering, now getting warning about insufficient bandwidth, I have 38Mb Fibre to the cabinet, did not expect ever to get...
View ArticleHigh Ping, Capped Download, Awful Upload and Lots of Lag Spikes.
I'm fed up of talktalk right now, I really need someone who can actually help me. I would never dream of calling talktalk as there support is frankly awful. Here are my problems. I would request that I...
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WIFI Gone Nuts Again
Don't understand what is going on, the 633 has been ok for a couple of weeks since my last episode of connection issues etc but it's playing a blinder tonight. Can connect over 2.4ghz occasionally,...
View ArticleMy speed has dropped after my HG635 replaced by HG633. How do I get my...
I had a HG635 rrouter which failed , after a long exchange with the help team it was replaced yesterday. I was getting a download speed between 18 and 22Mbps and since rouer was replaced my speed has...
View Articlefiber medium speed lost
Our Fiber medium has been problematic since we joined TT . We were sent the modem and had problems and low speed, we were told by your tec support engineer that you were supposed to have fitted some...
View Articlefiber medium - Upload speed
I've just had fiber installed and I'm getting 38mb down and 2mb up.Are talktalk customers capped at 2mb upload? If so that's about the same as dsl. I've checked and other ISPs give you 19+.What are...
View ArticleHg633 Router firmware
Hi can you please arrange for my hg633 router to be upgraded with the latest firmware.
View ArticleCan I tell if I am still on a fibre optic line
Hi Over the last 18 months or so I have had many faults on my phone line resulting in drop outs and slow speeds. Recently it was impossibe to connect to broadband if the phone was being used along with...
View ArticleCannot port forward on super router
I supposedly have a "super router" and talk talk fibre optic broadband. However I cannot port forward, no matter how I use their very simple pre installed settings. So I called technical who informed...
View Articlehaving problems pairing my Talktalk wireless powerline adapters
Recently purchased wireless powerline adapters to boost signal to next room . I can not get the two units to pair up .Any suggestions please
View ArticleFibre Large Download Speed only 38mb/s
Hey all, upgraded my broadband from the medium to the large package 5 days ago. However when running speed tests the download speed is stuck at 38mb/s. It doesnt go past this. But the upload speed has...
View ArticleHigh Ping avg 300ms?? why?
Hi, since ive joined talktalk fibrebroadband my ping has always been around 300ms on average.To start with i didnt care much, but now after a few good months im getting a bit annoyed.Internet speed...
View ArticleNo Internet Connection
Hi,Came home today to find I can't connect to the Internet.The super router says I'm connected, I can talk to the router over wifi and a wired connection. I just can't connect to any websites.I've...
View ArticleHG633 drop outs
Hi there, I'm getting drop outs again with my router,Last time this happened you sent me a replacement router which solved the problem.I guess this one is packing up nowPlease could you send another...
View ArticleHG633 Router needs firmware update to 1.17t
Hi I was having vpn and wireless issues a few weeks ago and Debbie (OCE) kindly updated my router on the 21 January 2016. I have now checked the firmware version on my HG633 router and it's reverted...
View Articlespeed issues
Hi peopleI have had talktalk fibre for a year now with no issues, now last week my speed dropped from 40mbps to 0.07mbps! I have reset router etc, connection is the same wired or wireless, contacted...
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