No internet
Lost internet in the havant / portsmouth area is anyone experiancing the same problems been on hold for 30 mins to report it
View ArticleSpeed has halved!
My fibre speed has halved over the past week, sometimes dropping below 6 mb/s, im usually running between 12 and 15 but right now its at 8. Ive tried several fixes with no success.
View ArticleRequest for a replacement router
Please can Talktalk exchange my HG633 for a HG653 or whatever your latest router is so I can enjoy the full benefit of Fibre and "superfast" router. Ever since I installed my HG633 v1.15t router I have...
View ArticleFibreoptic connection problems, request replacement modem
Hello, I am currently using the modem that I was provided with when I first upgraded to the fibreoptic service, initially it worked fine, however at intervals it now seems to be dropping its connection...
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Help
Help ! I requested a home move today, I provided the date of the 3rd June. I cam home tonight and my broadband is not working at all. The HG633 Wirelsss green button is flashing. The phone line is...
View ArticleFibre large speed dropped from 70mbps average to 32mbps.
I've been a fibre large customer for around a year and was receiving average of around 65 - 70mbps consistently every test over the course of a year, recently I noticed a rapid drop of speed and now...
View ArticleVPN not working over WiFi
Hi, Yet another VPN one I'm afriad. My new TT fibre connection went live on Friday with new HG633 and everything was fine with VPN working without problem. Try it again this morning, and I can no...
View ArticleSpeed check
When attempting a broadband speed test using the speed checker on MyAccount I receive the message 'Sorry we can't run a speed test from your location. Please make sure you are at home when you run this...
View ArticlePossible line error (may be intermittant)
Since yesterday around 12:30 my line has been going berserk with DLM intervening on several occasions and my connection speed all over the place.. Prior to this my line has been stable and prior to...
View ArticleBT fibre Interfering?
BT fibre being installed in my area. My ADSL speed with Talktalk fallen from 6 to less than 2 Mbits TT not currently offering fibre in my area. What do I do other than change to BT
View Articlefiber large from 76mb down to 38mb with no explanation
I have been with talktalk for few years now, god give me strenght... After major screw ups by talk talk, had to renew my contract... from fiber large 76mb back to fiber large 76mb. After few months my...
View Articleiphone 6 and super router
HiI have just switched to fibre broadband and have installed the HG633 router..........All my devices including Ipad and Iphone 4 connect to wifi but unfortunately the Iphone 6 will not.It sees the...
View ArticleWireless disconnects with old DSL-3780 router on Fibre
I have had Fibre for three years but recently we have added more wireless devices on to the router it now can't cope.We have three iphones, three ipads, three tvs and an Airplay speaker.The router just...
View Articleunable to provide update to support staff
sorry folks, another oddball situation. My 'normal' broadband connection went away, even when trying the test socket (phone was fime), so I reported a fault and ended up with a fault reference...
View ArticleYet another slow fibre thread.... 8mb :(
I am supposed to have fibre, yet for the last month I have been slowly dropping speed until this week which has recieved the award of being an all time low of 7-8mb.I am fed up to the back teeth of...
View ArticleSlow Fibre Large download speed but upload ok
Hi, my upload speed is 17-18Mbps but my download speed is less than 3Mbps. It used to be around 60. What is going on - is there anything I can do?
View ArticleHG633 router wireless distance ridiculously poor, ping times wired and/or...
MESSAGE TO STAFF ONLY PLEASE THANKS, I SHALL SEE HOW LONG I AWAIT ON REPLY.......... HG633 SUPERrouter wireless distance ridiculously poor, ping times wired and/or wireless terrible !!!! tried all...
View Articlejuniper networks
I am trying to connect to my works network through Juniper networks; juniper is saying it is connected however I still can’t connect to any networks on my works drive. I rebooted the router and I did...
View ArticleFibre Installation - Questions
Hello, I have ordered Fibre Medium, and is set to go live on 2nd June I wanted to ask: From TT Website: In some instances, you may require an engineer to install a new phone line for your fibre...
View Articleorder for fibre not fulfilled
I ordered Fibre broadband on the 12th January 2016, I cancelled my Broadband with Sky and telephone service from Onetel. Was advised my service would go live 27th January 2016.The broadband was...
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