Fibre broadband speed is very slow
I had phone line and fibre broadband (38MB download and 2MB upload) installed on 22/01/2016. When doing the speed test download 37MB and upload 1.98MB which is as it should be. But when I download...
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New fibre not working and it's Groundhog Day today and it is every day of the...
We have had faults on my phone and broadband since the 27/9/2015 and you can see this in my other posts!on the 27/01/2015 we had our fibre go live to try and cure our appalling broadband speed ( it was...
View ArticleHG633 router and VPN over wifi
Hello OCEs, I am still having issues with my HG633 router with FW v1.15t and vpn over wifi.I did ask for the v1.16t FW to be pushed to my router over a month ago but after weeks of no upgrade...
View ArticleSlow broadband speeds
I have Medium Fibre broadband (anticipated speed 35-40mbps). I did a speed test today (www.speedtest.net) and am actually getting 1.96mpbs. I only turn my router on when I actually want to access the...
View ArticleSince installing Fibre my BB my speed seems to have deteriorated, would...
My recent speeds have been terrible Mps of 5 max. Can you help ?
View ArticleMy Fibre Broadband speed is hardly any better than my Standard speed was - why?
Hello this is my first time post. I have recently subscribed to TalkTalkFibre broadband from Standard. On Standard I was getting 13 mbps - on Fibre I am getting between 12 and 19 mbps. It was...
View Articlefibre broadband from 30/01/2016 can not open website but can use what's...
move to the talktalk july 2015. but many times problem for the internet connection or even talktalk customer service very slow to sort it out. last saturday happen my fibre broadband can not open...
View ArticleSky On Demand
Hi, I'm a new talk talk fibre customer and am having the same problems that has been discussed here with the sky on demand keep failing.I understand there is a fix for this?Please let me know if you...
View ArticleFibre wifi speed has decreased recently
I have noticed that the wifi speed has decreased over the past month or so. I have the medium fibre package and used to get wifi speeds of around 30mb. Recently this has dropped to to around 20mb (1/3...
View ArticleWrong date on the online order tracking page
I moved house last week and used the moving house service from Talk Talk. The order go live date indicated in the request and on the order tracker webpage was for today 02-02-2016. On the order tracker...
View ArticleEngineer visit for DLM reset
Hello, I would like my dlm interleave reset on my fibre broadband as it is quite high at 1075. Im aware that an openreach engineer appointment is required to do this. Thanks
View ArticleFibre speed
Need help with fibre. First thing in the morning the speed is low then through the day is goes up to where is supposed to be and then by 6 oclock its back down to half the speed i was promised. I have...
View ArticleHG633 VPN issues
As commented in a number of threads please could I request the latest firware update as I am unable to connect to my works VPN. Currently the router is showing firmware 1.15t. Many thanks in...
View ArticleFibre Broadband speeds
So i got talked into getting the super duper fibre broadband and my live date was yesterday. Previously i was getting between 6-8 mb download on the old 'system'. Does anyone know when i will actually...
View Articlewhy won't talktalk reset the dslam after a line fault
I had a line fault and the broadband speed dropped from 26 Mbit to 6.7 Mbit after the line was fixed. I spoke to talktalk and the advisor said that this was OK and in the parameters for my line. As a...
View ArticleNew Superfast by VSDL problems - for Debbie OCE
Hi Debbie, thank you for inviting me to re-post the saga independently. We had a constant red internet light and no service when we started VSDL for the first time using TT Huawei 633 router (fibre...
View ArticleWhy's my fibre slow
Good afternoon allLast week I changed from BT fibre to Talktalk fibre. Using BT's home hub 5 I was constantly getting a download speed of 36 - 38mps measured over wireless. My talktalk is supposed to...
View ArticleNew fibre broadband initial speeds
Hi, my new TalkTalk med fibre broadband went live today. It has been running for 8 hours and has not achieved anything higher than 1Mb/s when running a speed checker. Upload speeds have reached...
View ArticleHG 635 Wifi speed issue
HI I recently upgraded from fibre medium to large and did not notice any speed improvement over wifi (2,4Ghz). I have tried several different channels, but no matter what i do i cannot get a better...
View Articlehow to change user name
Cannot login user name only 3 digits Please change to torness1. Thank You, jlr.
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